Local Delivery Policy

At Empower Lashes, we want to provide our customers the satisfaction of shopping with us, one that will return to our store overtime.

We deliver our orders same day if ordered before 12:00PM and Next day delivery if ordered after 12:00PM (AEST)

 

We package your orders carefully and beautifully with love.

We only place your order at your desired location whether its mailbox or front door.

 

PLEASE NOTE: After your order has been delivered, we are not responsible or liable if your order has been damaged, lost or stolen. We are not responsible for mis-delivery if you have provided us with the wrong address.

 

Local Delivery Drop Off is only for Cairns locals.

Please Contact info@empowerlashes.com for any enquires.

Returns: It is the customers responsibility to cover the associated costs for shipping and return labels. 

We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.